has been moved to the Advice page.
CHANGE MASTER This book is a very
important must read for everyone including politicians, because everyone is
talking about change. Well it is easy to talk about change and the need for
change, but change is very difficult to implement, and in many cases, darn
near impossible. There are many, many barriers to change which includes:
attitudes, customs, and culture.
Also knowledge of this book is very important to those
trying to change the Healthcare System
Anyway, my book CHANGE MASTER is full of
"profound wisdom" that can transform nations into great industrial
and/or services countries, and raise the standard of living of all their
citizens !!! Why do I know this? It was done before by W. Edwards Deming
back in the 1950s.
After WWII, Japan was completely devastated and the
people were starving. In early 1950s Dr. Deming was in Japan working as a statistician
for the
US government. He had good knowledge and
understanding about quality and how quality is achieved, and about good
management philosophy. While on assignment,
he took pity on the Japanese and their situation, so somehow he gathered
together a group of prominent industrial land political leaders. He
explained what they must do. And they listened to him and decided to follow
his advice. As they say, "the rest is history". Japan became,
and still is, the greatest, most productive and inventive industrial nation in the world; and, without
equal!
And, the thing is any nation or company who follows
Dr. Deming's basic THREE PRINCIPLES, can expect similar success:
Dr. Deming's Three Basic Principles;
1, Focus completely on quality. But how does one
define quality? Quality seems to have a different meaning to all people. In
my book, I give the very best and most complete definition of quality and
how quality is achieved in products, production and services. Believe it or
not, but we can quantify quality in terms of money by using Dr. Genichi
Taguchi's "Loss Function".
2, Constantly and continually improve designs of
products, production processes and methods, systems and services. And
that's exactly what the Japanese have been doing for the past fifty years. A
company like Toyota, can invite American Motor companies and divulge all
their secrets and technology for making Hybrid cars and not worry one bit,
because by the time American companies produce Hybrid cars on current
Toyota's technology, Toyota will improve their technology to the next
improved level.
But, believe me Toyota is not perfect, and because they
are big, they move rather slow. For example, last year Toyota discovered
that one of the smaller Japanese companies invented a more advanced version
of Hybrid engine (that compounded thermal cycles), which was more fuel
efficient than anything Toyota had planned. Consequently, Toyota seduced the
smaller company not to produce the more advanced Hybrid engine for another
five to ten years. Toyota executives don't give a shit for high efficient
engines, as long as Toyota has the advantage over the other car
manufacturers, which are basically run by ignorant idiots!!! Has anyone been
watching Toyota's advertisements on TV recently? They are absolutely disgusting!
They must think that all Americans are exceeding stupid! The problems Toyota
is having now, is because for years they've been trying to emulate GM and
finally they have become GM. Only now Toyota's quality is worse than GM's
quality. So what happened? Top management dropped the ball. They have
forgotten Deming's principles and began to focus on numbers. They wished to
become number 1 in world wide cars sales and not number 1 in in quality. As
a result, Toyota is now dead last in quality. Toyota is in much deeper in
problems that their president realizes. Over some years their employees have
become brain dead as GM was when I visited GM in 1980. Band aid
solutions won't work. There must be a major reorganization from top to
bottom, which will take from 5 to 10 years to resuscitated the company.
3, Break down the barriers that keep workers from
having pride of workmanship and give them as much responsibility as
possible. Of course this requires much training and good knowledge of
statistics, and of the science of measurement. This way workers don't have
to leave their brains at the doorstep when they enter the places where they
work, and they will be more satisfied, more happy and more productive, and
the customers will be more satisfied also. In addition, the quality of the
services and products will rise, and the costs will come down.
In my the second part of my book I identify many of the
barriers to change and how to get around these barriers. Finally, I describe
a 10-Step process to change in detail and add a flow chart to make it more
clear, and I include very valuable and simple tools, such as Failure Mode
and Effect Analysis, that leads to better and higher quality design of
products and services. Before releasing any product, or legislation, you
must know how it can fail !!!
MY TRIP TO UKRAINE This was my second trip to Ukraine, and on both
trips I learn about the people, their character, nature, history and
culture. Still Ukraine and it's people remain a mystery. Most want and
receive a good education, but finding suitable work is very difficult.
Unless they know powerful friends, or they know someone in a high
government position.
For a relative small country, they have quite a few cities with a
population over one million and many small towns and villages. Like most
large cities, they similar in economic wealth, architecture, and
infrastructure. Kiev, their capital city, is an exception.
Kiev is not only the seat of their government, it is also the religious
center of the Ukrainian Orthodox Church. The Orthodox Church has a
huge complex of buildings, caves, monuments etc., which I believe might be
larger than St. Peter's in Rome. This is an awesome place to visit.
Just as awesome is the city square. Hear again a traveler will find
amazing views above the ground and a fantastic shopping mall below ground.
And yes, there is a MacDonald at one end of the city square and one
underground. As you walk around the city the wealth of Kiev is much greater
than an other city in Ukraine. I guess the central government really pays
well. Everywhere, you look, you will find big expensive cars and SUVs. Yet
the pay for the average worker in Ukraine is about $500 to $700 US per
month, and the cost of living is nearly the same as in Arizona.
There is no question that Ukrainians love their country, but many or most
must leave to live in countries where there is less corruption and more
opportunities. Ukraine has great potential as the bread basket of Europe.
All that is lacking is a great leader with imagination, integrity, vision
and a plan how to change Ukraine into a world class competitive nation. And
with the world population increasing from 6 to 9 billion by 2030, Ukraine
could have huge growth and wealth potential. As of today Ukraine can not
sell it's agriculture products to Euro Countries. Soon these countries will
come begging for food.
